Honest Jump · last updated 18 October 2026
Every payment for an Honest Jump plan can be refunded in full within 30 days of the charge. That includes the first payment and each monthly renewal.
Email contact@honestjump.com and tell us the email address you paid with, or call +82 10-2128-8615. You do not need to give a reason. We issue the refund through Paddle.
You can also ask Paddle directly from the link in your receipt or at paddle.net. Paddle handles those requests under its own refund policy. For a request covered by our 30-day refund guarantee, contact us and we arrange the refund through Paddle.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
The refund goes back to the payment method you used. How long it takes to appear depends on your bank. A refunded plan ends right away, and your account is on Free. All your athletes and measurements are kept.
If you only want to stop paying, cancel the plan from the link in your Paddle receipt or at paddle.net. It stays active until the end of the period you paid for, and you are not charged again.
We do not refund payments older than 30 days, unless the law of your country requires it or the service did not work as described. In either case, write to us.
Honest Jump is run by 어니스트무브 (Honest Move), a sole proprietorship owned by 김훈 (Hoon Kim) and registered in the Republic of Korea, business registration number 156-15-02246. The full details are in the terms.